Prevent Errors When Deactivating Users in Kissflow

Do you often encounter errors when deactivating a user from your Kissflow account?
Some common issues include attempting to deactivate yourself, inactive users, or super admins.

How Does It Work?
If you want to deactivate a user with the super admin role, you must first change their role from super admin to a different role, such as a regular user.

To change the user role:

• Navigate to the user management section.

• Select the user you want to deactivate.

• Change their role from super admin to a regular user or another appropriate role.

Note: Upon reactivating a user, reinstate the super admin role that was revoked before deactivation.

Read more about activating and deactivating users here. 

Anandhan K K suggested this to help avoid common errors encountered during the deactivation process. By following these simple steps, you can ensure a smoother and error-free experience when managing user deactivations in Kissflow.