Admin notification settings

 Admin notification settings

The Notification settings section allows Super Admins to customize account notification preferences according to their communication needs.


Global notifications

Click your profile picture > Account administration > Notification settings. Super Admins can choose to turn on or off the email, web app and push notifications from the account for all its users.

Email notifications: Toggle this switch ON to receive notifications via email.

Web app notifications: Toggle this switch ON to receive notifications within the web application.

Push notifications: Toggle this switch ON to receive push notifications.


To ensure you receive critical updates and important information, the below essential system notifications are prioritized and will be sent to you regardless of your channel settings.



User activated

When a user’s account is activated.

User deactivated

When a user’s account is deactivated.

Resend email verification

When the verification email is resent.

Email address updated

When a user’s email address is updated.

User created

When a new user is created.

Reset password

When a user’s password is reset.

2FA status changed

When a user’s two-factor authentication status is changed.

Two factor verification

When two factor authentication is enabled with email code.

Domain verification

When a verification email is sent to connect a domain.

Waiting for admin approval

When a user creates a process/board/dataset


When any export related to a user, board, dataform, dataset, or report is carried out.

Customizing account notifications

In the Customize notifications section, Super Admins can manage the settings related to email notifications and customize the content of email sent from the account to all users.

Under the General tab, click Edit to customize the content and formatting of welcome emails sent from the account to new users. 

Editing the welcome email

Kissflow provides users with the flexibility to customize the welcome email sent to new users. You can personalize the content using an in-built editor that allows you to add, remove, or modify text as per your preference. Use the provided custom fields and default system-generated fields to dynamically insert user-specific information like name, email, phone number, etc. Experiment with different text styles, colors, and formatting options.


Once you've made the desired changes, click Preview to ensure everything looks correct and click Save to update the welcome email template.

Regularly review and update the welcome email template to reflect any changes or updates to your organization's processes. Click Reset to default to get back to the initial default welcome email content.

Header and footer

Manage the appearance of email headers and footers to maintain brand consistency and professionalism in your communications.


Edit or view the header of emails sent from your account to ensure a cohesive branding experience for recipients.


Edit or view the footer of emails sent from your account to include important contact information or legal disclaimers.