Keep routine decisions moving with Workflow automations

Routine approvals shouldn’t have to wait for someone to find time in their day. With Workflow automations, you can reduce approval delays and repetitive work by letting Kissflow handle decisions that follow your rules.

As an end user, you can set rules for how process items should be handled when they reach your workflow step. You don’t have to build every rule from scratch. Your automation agent reviews your past decisions at that step and suggests rules based on the patterns it finds. Each suggestion shows how many past decisions support it, helping you assess whether it fits.

How it helps

If you approve similar requests, your agent spots the pattern, suggests a rule, and handles matching items for you, leaving your queue with only the items that need your judgment.

Key features:

• Rules from your own decisions: Select a workflow and a step, and your agent studies how you have already decided there, then suggests ready-made rules with the count behind each one.

• Added in a click: Review a suggestion and drop it straight into your automation.

• Yours to adjust: Add a condition, change the action, or write a rule the agent has not seen.

• Automatic or suggested: Let a rule act for you, or have it suggest the action so you take it yourself.

• Logged end to end: Every run records the rule that matched, the action taken, and when.

• Admin control: Process admins decide whether automations can act automatically or only suggest for each process.

Workflow automations are available now for standalone processes and processes inside Kissflow Apps. Learn more from our help documentation. 

Create your first automation and let it clear the routine for you!