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Lists in apps overview

What is a list?

Lists are single-column datasets that populate fields like dropdowns, checklists, and multi-select dropdowns in your forms.

Examples of commonly used lists

  • Issue type

  • Priority type

  • Availability status

  • Location

  • Department

Using lists in apps

When you use fields such as dropdowns, checklists, and multi-select dropdowns in your form, you will be required to select as list as a data source.

This can be used for a variety of purposes:

  • Lists in a dropdown field: A dropdown list can be used when a single option has to be selected from the list of options. For example, on a paid time off (PTO) process, users can select a single type of leave (sick, vacation, personal, etc.)
  • Lists in a checklist field: You can add a checklist of items that need to be completed as a part of a step in a workflow. For example, in an employee onboarding process, some steps might include checklists like IT creating accounts for multiple software applications.
  • Lists in a checkbox/multi-select fields: This is useful when you want to let users pick multiple items. For example, in a travel request process, users can select if they need air, local, and/or accommodation assistance.

Note: You can add up to 250 list items, each with a limit of 500 characters