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Homepage overview
Your home page is your starting point after signing in to the platform. This page provides an at-a-glance summary of items, workflows, and other key information to help you stay organized and…
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Signing in to Kissflow
There are several ways you can access your Kissflow account. Direct URL The most direct way to access Kissflow is by entering https://<domain name>.kissflow.com in your browser.…
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iOS devices
If you are using an iOS device, you can use your browser to access your Kissflow account or a Progressive Web App to access it. Using a mobile browser Use your preferred mobile browser to navigate to…
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Global search
The global search allows you to look for workflows from process, board, applications or anything in your Kissflow account. Filtering in search results A quick search will bring you results from last…
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My items
The My items page allows you to conveniently access all items you have created or been assigned to you for approval. This page will enable you to handle all of your items in one place without…
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UI changes in the home page for KF Process plan
We’re making some UI changes to the home pages of all accounts that use KF Process plan. These changes will bring an intuitive and interactive experience to your home page.…
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UI changes in the home page for KF Workflow Suite plan
We’re making some UI changes to the home pages of all accounts that use KF Workflow Suite plan. These changes will bring an intuitive and interactive experience to your home page.…
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UI changes in the home page for KF Workflow plan
We’re making some UI changes to the home pages of all accounts that use KF Workflow plan. These changes will bring an intuitive and interactive experience to your home page.…
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Group management
Groups can be created and managed by Super Admins and User Admins to simplify administration and improve access management. You can use these groups to assign workflow steps, share flows, and more.…
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Product FAQs
General What is Kissflow Work Platform? Kissflow Work Platform gives you all the tools you need to embark on an enterprise-wide digital transformation journey.…
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Transition guide - Kissflow Work Platform
The new Kissflow Work Platform's interface matches the vibrant colors in Kissflow—the new sleek, user-friendly, and contemporary design promises to enrich your digital work experience.…
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Audit log
The Audit log within account administration contains the audit log of: All activities related to account settings. User sign in, sign up events, and actions.…
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Account details, customization, and connected domains
Super and IAM Admins can access the Account settings tab on the Account administration page. You can view and customize your account name and domain, change the account logo,…
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Troubleshooting guide - common issues and solutions
This troubleshooting guide provides solutions to common problems encountered by Kissflow users. Let's take a closer look at them. General When you try to access a Kissflow application,…
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Task delegation
As part of Account Administration, the task delegation feature allows Super Admins to delegate future process tasks belonging to users out of the office to another user.…
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Personal info, format settings, and task delegation
Accessing your profile Click your profile picture in the upper-right corner of the Home screen and click My settings. The My settings page has three categories: General settings, Security,…
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Kissflow extension for Gmail
View and approve your items in Kissflow from your Gmail by adding the Kissflow for Gmail extension to your Chrome browser. Signing into Kissflow from Gmail Go to the Chrome web store and search for…
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Android devices
If you are using an Android device, you can either use your browser to access your Kissflow account or use it as a Progressive Web App. Using a mobile browser Use your preferred mobile browser to…
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Flow settings
Super Admins and IAM Admins can control who can create new flows in Kissflow. All flows, including process, channel, case, project, teams, dataset, chat, and integration, will be enabled by default.…
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Two-factor authentication
Two-factor authentication (2FA) provides an additional layer of security to your Kissflow account by requiring more than just a password to sign in. Once enabled for your account,…
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Changing the background theme
You can change the theme of your account to Light, Dark, or Dim mode from the Themes section. Click your profile picture on the upper right corner of the page > Themes.…
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File upload settings
As a Super Admin, or an IAM Admin of your Kissflow account, you can choose which file attachment services all account users can use to upload files to Kissflow.…
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Account security
Super Admins and IAM Admins have complete control over the sign in page customization and custom sign-up URL associated with your organization’s domain.…
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Format settings
As a Super Admin, you can control your account’s default settings that impact how data is formatted and displayed. Account timezone Your organization's timezone is considered when you configure a…
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Subscription and billing
Managing subscription Super Admins and Billing Admins can access an account’s subscription details by clicking Account administration > Subscription & billing.…