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iOS devices
If you are using an iOS device, you can use your browser to access your Kissflow account or a Progressive Web App to access it. Using a mobile browser Use your preferred mobile browser to navigate to…
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Signing in to Kissflow
There are several ways you can access your Kissflow account. Direct URL The most direct way to access Kissflow is by entering https://<domain name>.kissflow.com in your browser.…
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Quick search in Kissflow
The quick search feature allows you to search for flow-level items and tasks in projects, case systems, processes, teams, and chat and instantly navigate to them.…
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My items
The My items page allows you to conveniently access all items you have created or been assigned to you for approval. This page will enable you to handle all of your items in one place without…
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UI changes in the home page for KF Process plan
We’re making some UI changes to the home pages of all accounts that use KF Process plan. These changes will bring an intuitive and interactive experience to your home page.…
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UI changes in the home page for KF Workflow Suite plan
We’re making some UI changes to the home pages of all accounts that use KF Workflow Suite plan. These changes will bring an intuitive and interactive experience to your home page.…
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UI changes in the home page for KF Workflow plan
We’re making some UI changes to the home pages of all accounts that use KF Workflow plan. These changes will bring an intuitive and interactive experience to your home page.…
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Group management
Groups can be created and managed by Super Admins and User Admins to simplify administration and improve access management. You can use these groups to assign workflow steps, share flows, and more.…
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Product FAQs
General What is Kissflow Work Platform? Kissflow Work Platform gives you all the tools you need to embark on an enterprise-wide digital transformation journey.…
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Transition guide - Kissflow Work Platform
The new Kissflow Work Platform's interface matches the vibrant colors in Kissflow—the new sleek, user-friendly, and contemporary design promises to enrich your digital work experience.…
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Audit log
The Audit log within account administration contains the audit log of: All activities related to account settings. All user sign in, sign up events, and actions.…
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Account details, customization, and connected domains
Super and IAM Admins can access the Account settings tab on the Account administration page. You can view and customize your account and domain name, change the account logo,…
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Troubleshooting guide - common issues and solutions
This troubleshooting guide provides solutions to common problems encountered by Kissflow users. Let's take a closer look at them. General When you try to access a Kissflow application,…
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Task delegation
As part of Account Administration, the task delegation feature allows Super Admins to delegate future tasks to users out of the office or on vacation. Super Admins can choose to delegate all the…
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Personal info, format settings, and task delegation
Accessing your profile Click your profile picture in the upper-right corner of the Home screen and click My settings. The My settings page has three categories: General settings, Security,…
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Kissflow extension for Gmail
View and approve your items in Kissflow from your Gmail by adding the Kissflow for Gmail extension to your Chrome browser. Signing into Kissflow from Gmail Go to the Chrome web store and search for…
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Android devices
If you are using an Android device, you can either use your browser to access your Kissflow account or use it as a Progressive Web App. Using a mobile browser Use your preferred mobile browser to…
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Flow settings
Super Admins and IAM Admins can control who can create new flows in Kissflow. All flows, including process, channel, case, project, teams, dataset, chat, and integration, will be enabled by default.…
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Two-factor authentication
Two-factor authentication (2FA) provides an additional layer of security to your Kissflow account by requiring more than just a password to sign in. Once enabled for your account,…
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Changing the background theme
You can change the theme of your account to Light, Dark, or Dim mode from the Themes section. Click your profile picture on the upper right corner of the page > Themes.…
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File upload settings
As a Super Admin, or an IAM Admin of your Kissflow account, you can choose which file attachment services all account users can use to upload files to Kissflow.…
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Account security
Super Admins and IAM Admins have complete control over the sign-in page customization and custom sign-up URL associated with your organization’s domain.…
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Format settings
As a Super Admin, you can control your account’s default settings that impact how data is formatted and displayed. Account timezone Your organization's timezone is considered when you configure a…
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Subscription and billing
Managing subscription Super Admins and Billing Admins can access an account’s subscription details by clicking Account administration > Subscription & billing.…
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Managing boards in PWA
Manage your Boards from anywhere using the mobile version of Kissflow. The dashboard of the mobile app contains the following widgets: My tasks - lists all tasks that are assigned to you My items -…