1

Notification events in processes

 

Item notifications

The item notifications listed below are predefined by the system, based on which you can create new custom notifications and configure trigger conditions, recipients, and content of your choice. These predefined notifications cannot be deleted but can only be toggled on or off.

S.no.

Notification event

Trigger

Recipient

1

Item assigned

When an item is assigned to a user

Assignee

2

Item sent back

When an item is sent back to the previous step by a step assignee

Assignee

3

Item completed

When an item completes its workflow

Initiator

4

Item rejected

When an item is rejected by a step assignee

Initiator

5

Item withdrawn by the initiator

When an item is withdrawn by an initiator

Assignee

6

Item reassigned

When an item is reassigned to a user

Assignee

7

Item breached its deadline

When an item breaches its deadline

Assignee

Process management notifications

S.no.

Notification event

Trigger

Recipient

1

Member added to the process

When a member is added to the process

New member

2

Developer added to the process

When a developer is added to the process

New developer

3

Report Admin added to the process

When a Report Admin is added to the process

New Report Admin

4

Data Admin added to the process

When a Data Admin is added to the process

New Data Admin

5

Admin added to the process

When an admin is added to the process

New admin

6

Process renamed

When a process is renamed

All members

7

Published new version of a process

When a new version of a process is published

Admins and developers