Editing a process item after you submit it

As a user, once you submit a process item and it reaches the Completed state, you can’t edit the field values, send the item back or withdraw it. However, here are some other options you can explore while the item is still in In progress state:

Withdraw the item

This option works if you were the one who started the item.

Go to My items and find the section called In progress. This will show you a list of all the items you started. Click the item you want to change. At the bottom, click Withdraw.

The Process Admin can disable user withdrawal at certain steps. If you don't see the option to withdraw, contact your Process Admin. 

An email notification will be sent to you and anyone who has acted on this item, including the current approver. 

After withdrawing the item, you can start a fresh request. You can only withdraw items you initiated. If someone else started the item and you want to edit your responses, you'll have to use another option.

Ask the next person to send it back

You can find out who the next person in the workflow is, by checking the progress bar for the item. Send a note to that person and ask them to send the item back to your step. After they do it, the item should appear in your Assigned items tab. 

Process admins can also disable the Send back button, so it may not be an option.  

Ask a Process Admin to make the change

To edit a completed item's field values, contact your Process Admin. A Process Admin can edit any item from the Process administration page.