ActiveCampaign connector

What is ActiveCampaign?

ActiveCampaign is a customer experience automation (CXA) software that assists organizations in better engaging their customers. Access pre-built automation that combines email marketing, marketing automation, CRM, and machine learning for effective segmentation and personalization across social, email, messaging, chat, and text.

About Kissflow's ActiveCampaign Integration

Kissflow Integration's ActiveCampaign connector lets you connect ActiveCampaign instantly with Kissflow apps and other popular third-party applications. To integrate with ActiveCampaign, you must have a valid ActiveCampaign account as well as be a Kissflow paid customer. You can use the ActiveCampaign connector to receive data from other flows or apps in order to perform specific ActiveCampaign actions. For the time being, the ActiveCampaign connector does not support any trigger events.

For instance, you can use the ActiveCampaign connector to create a personalized email subscriber list in ActiveCampaign. Hence, each time a new subscriber sends you an email, they will then be automatically captured in your ActiveCampaign contact list.

Supported actions in ActiveCampaign connector

Action events


Create or update a contact

This action creates a new contact or updates an existing contact in ActiveCampaign

Create a contact

This action creates a new contact in ActiveCampaign

Create a deal

This action creates a new deal in ActiveCampaign

Create an account

This action creates a new account in ActiveCampaign

Update an account

This action updates an account in ActiveCampaign

Create a list

This action creates a contact list in ActiveCampaign

Update a deal

This action updates an existing deal in ActiveCampaign

Add a contact to list

This action adds a contact to a contact list in ActiveCampaign

Delete a list

This action deletes a contact list in ActiveCampaign


Getting ActiveCampaign API credentials

Before you get started with ActiveCampaign integration, you must first sign into your ActiveCampaign account and generate a unique API key and obtain the URL. Follow the steps listed here to get these credentials. Copy these credentials to your clipboard and save them for later use.


Configuring ActiveCampaign integration

  1. Inside your Kissflow account, click your profile picture on the top right corner of the screen and click Integrations from the dropdown. Now, click the New integration button to provide a name and description for your integration.
  2. Once inside your editor, set up a trigger step, for example, a Kissflow Process trigger event, When an item completes a workflow.
  3. After setting up your trigger step above, click the Add button (

     ) next to set up your action step. Search for ActiveCampaign and select an action event from the available options (as mentioned in the above table.)

  4. After choosing your action event, authenticate the connector. Click +Add an account and sign in using your ActiveCampaign account. Paste your copied ActiveCampaign API Key and URL to complete authentication. 

  5. After authenticating with your ActiveCampaign account, add relevant values against the ActiveCampaign form fields. You can hit Refresh fields to view all the updated fields in the selected ActiveCampaign form. You can also map ActiveCampaign fields from your trigger step or fields from your previous action steps. These values will be automatically added to item fields after the action is executed.
  6. After a successful configuration, test whether your ActiveCampaign action step is set up correctly by clicking the Test button. The connector will pull field data from your selected ActiveCampaign account and display it as a JSON output. Similar to the trigger step, errors are notified to you right away. Fix them before retesting the action step.

Setting up an ActiveCampaign connector

After creating a custom workflow with your ActiveCampaign connector's action steps, switch ON the toggle button to activate the integration run. Once a trigger event occurs, the ActiveCampaign action is activated.